The North Carolina Transportation Museum is fully accessible to persons with disabilities. The train ride is able to be boarded by wheelchair lifts and the train ride’s ADA car provides wheelchair tie downs for a smooth ride. Other rail cars are not wheelchair accessible due to the use of historic and antiquated rail passenger equipment, which is exempt from ADA regulations under US Code: Title 42: Section 12184.

Wherever possible, access to exhibits is accessible to those with disabilities, however, certain exhibits and programs do have limited accessibility due to narrow door openings on railroad passenger cars. For additional details, please contact us.

The site is walking-intensive, but wheelchairs are available on loan and handicapped persons or those with difficulty walking may drive between facilities (please contact one of our friendly visitor services staff upon your arrival).

Animals on Property

Due to the museum’s historic structures and transportation artifacts, no animals will be allowed on the property unless those animals are registered service animals.

Please note that the museum has shortened hours on days when THE POLAR EXPRESS™ Train Ride is offered November 10-11, 17-19, 24-26, and December 1-3, 7-10, 12-23.

Museum Hours on THE POLAR EXPRESS™ Train Ride days: Tuesdays-Saturdays 9:00 a.m.-2:00 p.m. Sundays 12-2:00 p.m. Closed on Mondays.
The regular day-time museum train will not be operating between October 30 and December 25.

The museum will close at 2:00 p.m. on days THE POLAR EXPRESS™ Train Ride operates, and all guests will be asked to leave so we are able to prepare for the event. Gates will reopen at 3:00 p.m. for THE POLAR EXPRESS™ Train Ride event only, and museum exhibit buildings will be closed. When visiting with small children during the day, we encourage you to avoid the Bob Julian Roundhouse area because a key scene of THE POLAR EXPRESS™ Train Ride performance takes place there… we want all of those who BELIEVE to be able to experience the magic during the event.